Finally got my Nubax together. I actually think it's reducing my back pain level and also increasing mobility. I will definitely keep using it...the gentle back stretching feels good..like it's something that I've NEEDED to have done. Would give it more stars than 3 if customer service were more responsive.
Got my Nubax several weeks ago but have YET to be able to use it. Bolts too big for holes they're supposed to go in, parts I got all wrong. Tried calling them but no # that will work in US. Emailed them and took several days to hear back...they explained they were on holiday. I identified 3 separate parts problems in my email, they promised they'd send parts. Nada. Emailed them again, they said parts would be sent out soon. Finally got new parts for ONE of the 3 parts problems I described. Had they better customer service, they could have emailed me about the other parts which I now find are correct.
(10 customers reviews)
Customers Rating=3.5 / 5.0
More Detail For Nubax Trio Back Pain Reliever
- Adjustable waist belt and shoudler pads designed to accommodate a large variety of body type
- Designed for the therapapeutic relief associated with a wide range of back pain in the comfort of your home
- The user is in complete control when using the Nubax Trio, being able to regulate the amount of stretch and instantly release as needed
- Hold shoulders and hips in correct alignment to the spine
- Five Year all steel parts. One year foam and fabric -normal wear and tear
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